Privacy Policy

Version 2 · Last updated: 2026-10-30

This Privacy Policy describes how OCR2Excel handles information when you use https://ocr2excel.com/. OCR2Excel is a product of Xi’an Hongren Huizhi Software Co., Ltd.（西安鸿仁汇智软件有限公司）, a company registered at Room 12626, Building 1, Laosanjie Shouzuo Building, No. 2 Weiyang Road, Weiyang District, Xi’an, Shaanxi, China (陕西省西安市未央区未央路2号老三届首座大厦1幢12626室), which is the data controller for the information described here. You can reach us at support@ocr2excel.com.

Local OCR processing

The core conversion feature runs optical character recognition in your browser using WebAssembly and related engine files served from this site. Images you select for OCR are processed locally in the page session for recognition. We do not operate an OCR upload API that receives your photos for server-side recognition in this version.

Engine files (worker scripts, wasm, language data) may be downloaded from our static hosting so the browser can run recognition. Those downloads are software assets, not transmissions of your spreadsheet images to an OCR backend.

What we do not collect for OCR

We do not ask you to create an account to convert a file. We do not intentionally store the pixels of your receipts, statements, or screenshots on OCR2Excel servers as part of the recognition step described above. If you download a .xlsx, .csv, .docx or .txt file, that file is saved through your browser’s normal download mechanism onto your device.

Payment processing

When you buy a paid plan, payment is handled by Waffo Pancake, which acts as the merchant of record for the transaction. Waffo receives what it needs to process and settle the order — your email address, name, billing country, and payment method details — and handles that information under its own privacy policy. We receive the result of the order (the plan purchased, the amount, and the payment status) and the email address used at checkout, so that we can deliver the purchase and answer support requests about it.

We do not receive your full card number, and we do not store payment credentials on our servers. If you ask us for a refund, we pass the order reference to Waffo so it can return the payment to the original method.

Cookies, analytics, and logs

We use Google Analytics 4 (measurement ID G-PT34M47M32) to understand aggregate traffic: page views, referrers, and which pages people actually use. Google Analytics sets first-party cookies on your device (for example _ga) and sends usage data to Google, which processes it for us. We also use Cloudflare Web Analytics, a cookieless measurement of page views.

The converter itself is not instrumented with your data. We do not send file names, file contents, recognised text, or the images you convert to Google Analytics or to any other analytics service. The only custom events we record are coarse interaction flags such as “a conversion finished” and “an export succeeded”. These tools are configured to avoid collecting personal form fields from the converter, because the converter never submits OCR images to our application servers.

You can block or delete these cookies in your browser settings, or install Google’s Analytics Opt-out Browser Add-on. Blocking them does not affect the converter, which runs entirely in your browser.

Standard HTTP access logs on the hosting platform may include IP addresses, user-agent strings, and requested URLs as part of operating a public website. We use that operational data to keep the service reliable and secure, not to rebuild the contents of your spreadsheets.

Advertising and cookies

Advertising may be shown on this site to keep the converter free. When ads are served, we work with Google AdSense and its advertising partners. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites on the internet. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites.

You can opt out of personalized advertising by visiting Google Ads Settings and the About Ads opt-out page at www.aboutads.info/choices. Advertising cookies are used for frequency capping, reporting, and fraud prevention as described in Google’s advertising policies. Ad partners never receive the images you convert: recognition runs locally in your browser, as described above.

Where local law requires consent before advertising cookies are stored, or before personal data is used for advertising personalization — for example in the European Economic Area, the United Kingdom, and Switzerland — we ask for that consent first, and you can change or withdraw your choice at any time. Non-personalized ads may still be shown where permitted.

Ad slots on this site are reserved placeholders until advertising is activated. The paragraphs above describe the cookie behaviour that applies once ads are served; the rest of this policy already applies today.

Children

The service is aimed at general productivity use. It is not directed at children under 13, and we do not knowingly collect personal information from children through the converter.

Your choices and rights

You can use the free version without giving us any personal information, and you can stop using OCR2Excel at any time. If you bought the paid unlock, we hold the email address used at checkout together with the order reference, plan, amount and payment status. You can ask us to correct or delete that record by writing to support@ocr2excel.com; we act on the request within 30 days. Where the law gives you a right of access, correction, deletion, restriction, portability or objection over your personal data, you can exercise it through the same address.

Browser-cached engine files (recognition models, wasm binaries, and worker scripts) are software assets served from this site, not records of your images; you can clear them from your browser settings whenever you like. Because there is no account, there is no profile of your conversions to export or delete on our side.

How long we keep data

Order records (email address, order reference, plan, amount, payment status) are kept for 24 months after the purchase, which covers the refund and chargeback windows of the payment networks, and are then deleted. Support email threads are kept for 24 months and then deleted. Google Analytics data is retained for 14 months on the property settings we use. Server logs held by our hosting provider roll off within 30 days. Anything we must keep longer to meet a legal, tax or accounting obligation is kept only for as long as that obligation lasts.

Changes

We may update this Privacy Policy as the product changes. The updated text will appear on this page with a revised effective understanding for new visits. Continued use of the site after changes means you have read the latest version available here.

Contact

Privacy questions and deletion requests can be sent to support@ocr2excel.com. Related documents: Terms, About, and the homepage.